To make a return click here.

COMPLIMENTARY RETURNS

• Full-price merchandise can be returned for a full refund within 30 days of the delivery date. Items cannot be returned after 30 days.  

• Sale merchandise can only be returned for store credit

• Sample sale merchandise cannot be returned at any time. All sales are final.

• Items can only be exchanged once, any additional return or exchanges are responsibility of the customer.

• Worn, altered or washed merchandise cannot be returned at any time. All items being returned must be in the original condition, and all tags and packaging must be attached.

We provide a prepaid UPS return label in every order; to return simply attach this label to the package.  

UPS return labels are only for domestic return addresses; the customer is required to pay shipping on return orders sent from outside the U.S. 

Please send Leota.com returns to:

GIFT RETURNS

Merchandise received as a gift that was purchased on Leota.com may be returned for a full refund on the original form of payment. You may also return merchandise for a Leota.com Gift Card; simply indicate which method you prefer with your return.

PAYPAL RETURNS

When you use PayPal to pay for your order, we will refund your order according to our policy.